Hickory, NC – At Frye Regional Medical Center, patient satisfaction is a top priority. To aid in the admitting process, Frye has implemented a beeper system for patients and their families. Much like the flashing coaster beepers used in restaurants, Frye’s beepers will alert the patient when a registration representative is ready to begin the admitting process. The beepers will also be given to families who have loved ones in CCU and ICU. This will allow the family to walk freely throughout the facility and can be used to notify them if necessary.

    The system Frye is implementing utilizes a new concept in handheld beepers. The new handheld beeper is crafted to be easier to hold by the patient. Eventually, Frye plans to pre-program specific messages that will even better inform patients and their families of pertinent information.

    According to Mike Simms, Administrative Director of Patient Financial Services, the beeper system is already installed and is undergoing testing. Frye plans to fully integrate the system by August.

    Frye Regional Medical Center, part of Tenet North Carolina, is a 355-bed acute care facility located at 420 North Center Street in Hickory, NC. The hospital has been serving the medical and health care needs of Catawba County since 1911. The hospital’s main campus includes a comprehensive heart center and cardiac rehab, orthopedics, bariatric surgery, inpatient and outpatient rehabilitation, pediatrics, center for neurosciences, cancer center and women’s pavilion. Frye has several extended campuses to serve families throughout the area including: Wellness and Education Center which houses the Center For Diabetes Self-Management Care, perinatal education and community wellness classes; South Campus for psychiatric services; Viewmont and Tate Surgery Centers; Vein and Wound Center/Infusion Care; Pain Center; Piedmont Therapy, offering sports and industrial rehabilitation; an urgent care facility; FryeCare, an outpatient diagnostic facility; Alexander Campus, which provides 24 hour emergency care along with diagnostic and laboratory services and infusion care; plus HealthPoint, which provides extensive industrial services and programs to employers.

    Frye Regional Medical Center is accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nation’s oldest and largest hospital accreditation agency. To learn more about the hospital, visit www.fryemedctr.com