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Frye Announces Impressive Results from 2005 Physician Satisfaction Survey
 
 
 

HICKORY, N.C. - Pride. Quality. Value. You might not expect these three words to be synonymous with a hospital. But according to Frye physicians, they are.

Every year, Frye Regional Medical Center surveys its affiliated physicians for their feedback. Physicians are asked to rate the hospital in various categories, including quality, service, cleanliness and safety.

According to those physicians that responded:

  • 96% of Frye physicians say that they are proud to be a part of the Medical Staff.
  • 98% of Frye physicians say their patients receive quality care at this facility. 
  • 93% of Frye physicians feel that Frye is a valued contributor to the community.

“I am extremely proud of our accomplishments,” said Frye President and CEO Denny Bruns. “These results are a direct reflection of the teamwork and commitment to quality care that Frye is known for.”

The Physician Satisfaction Survey is distributed to physicians bi-annually. The results from each survey are used by the Physician Satisfaction Team to determine areas for improvement for the next survey period.
 
Frye Regional Medical Center is a 355-bed acute care facility located at 420 North Center Street in Hickory, NC.  The hospital has been serving the medical and health care needs of Catawba County since 1911.  The hospital’s main campus includes a comprehensive heart center and cardiopulmonary rehab, skilled nursing unit, orthopedics, bariatric surgery, inpatient rehabilitation unit, outpatient rehabilitation services, pediatrics, center for neurosciences, cancer center and women’s pavilion.  Frye has several extended campuses to serve families throughout the area including: Frye Wellness and Education Center which houses the Center For Diabetes Self-Management Care, perinatal education and community wellness classes; South Campus for psychiatric services; Viewmont and Tate Surgery Centers; Vein and Wound Center/Infusion Care; Pain Center; Piedmont Therapy, offering sports and industrial rehabilitation; an urgent care facility; FryeCare, an outpatient diagnostic facility; Alexander Campus, which provides 24 hour emergency care along with diagnostic and laboratory services and infusion care; plus HealthPoint, which provides extensive industrial services and programs to employers.

Frye Regional Medical Center is accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nation’s oldest and largest hospital accreditation agency.  To learn more about the hospital, visit www.fryemedctr.com.

  
  
  
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