Our goal is to provide the best patient care. If at any time you have questions or concerns about the quality of care that you or a family member are receiving or have received at our hospital, do not hesitate to speak with your nurse or the nursing supervisor with your compliments, complaints, or concerns.
If you feel that your issue wasn't resolved, please call the Patient Satisfaction Line in Administration at 828-315-5110. Frye Regional Medical Center seeks to provide prompt review and timely resolution of complaints and grievances from its inpatients and outpatients.
For general questions or comments, we can be reached by phone or email. Just give us a call or click on Feedback and send us an email.
Frye Regional Medical Center
420 N CENTER STREET
HICKORY, NC 28601
VENDORS: Please contact our Materiels Management department at 828-315-3230.