Today FryeCare Urgent Care-Conover announced the launch of an online waiting room for patients seeking minor medical care in the Catawba County area through InQuicker. Beginning October 9, you can visit www.fryecareurgentcare.com to hold your place online and start waiting from the comfort of home. Upon your projected treatment time, simply arrive at FryeCare Urgent Care-Conover and you’ll be promptly seen by a health care professional.
“We’ve launched this online waiting room as part of our overall commitment to excellent patient care at FryeCare Urgent Care-Conover explains Lori Kirby, administrative director of FryeCare Urgent Care in Conover. “Our urgent care patients deserve more respect for their time. The ability to wait online using your computer or mobile device provides a higher level of customer service in health care, and we’re thrilled to introduce it at FryeCare Urgent Care-Conover”
This service does not impact the wait times of other urgent care center visitors. In the event of a projected treatment time delay, InQuicker users are sent real-time notifications via phone call and email so they can continue waiting from the comfort of home.
“This service is intended only for individuals with non-life threatening medical conditions,” Kirby added. “It’s a simple and convenient way for people with busy lives and busy families to conveniently access care for minor medical needs. If you’re in doubt about the severity of your condition, you should always seek immediate care.”
The InQuicker system is designed to filter certain symptom keywords that may indicate a life-threatening medical condition, in addition to a review of a user’s symptoms by a health care professional here at FryeCare Urgent Care-Conover. Those indicating a life-threatening medical condition are prompted to dial 911 or go immediately to the nearest emergency room.”
For more information about this service at FryeCare Urgent Care-Conover, please visit www.fryecareurgentcare.com. For more information about InQuicker, please visit www.InQuicker.com.