Case Management 
 
 
 
 

The Case Management Department of Frye Regional Medical Center is made up of registered nurses, social workers and support staff – all of whom are dedicated to helping to ensure each patient’s stay and discharge from the hospital are as comfortable and smooth as possible.

Patient/Medical Assessment

The day following their admission, patients are visited by a member of Case Management. The purpose of this meeting is to learn as much as possible about the patient’s needs and to prepare in advance for those needs prior to their discharge.

The goal is the safe and prompt recovery of the patient. By establishing what type of home environment, support system and/or available resources a patient will have upon their return home, the case manager can help determine whether additional assistance may be needed.

If necessary, department members are available to help patients locate community resources, nursing home placement, and/or financial assistance. Dependent upon the patient’s needs, referrals for nutritional counseling, adult day care services, home health care, social services, medical equipment rentals, etc. can be made.

Multi-Disciplinary Discharge Planning

The Case Management Department takes a multi-disciplinary approach to discharge planning. They meet regularly with physicians and other care providers to review the patient’s chart, discuss his or her care and prepare for their discharge. In addition medical assessments are completed as well to help ensure the payor will receive accurate bills and that insurance companies will receive all the necessary information for prompt coverage (if applicable).

For more information about the services provided through Frye Regional Medical Center’s Case Management Department, call 828-324-3107.