The Medical Staff
Your medical care is directed by an attending physician who plans your treatment, records your history and progress, and keeps your referring physician informed of their findings and recommendations. Questions regarding your illness or treatment plan should be directed to your physician.
The Nursing Staff
Nursing care is provided around-the-clock by a team of professional registered nurses, licensed practical nurses and nurse assistants. A head, or “charge” nurse is responsible for directing and coordinating nursing care on each unit. Please feel free to contact your nurse or the charge nurse if you have any questions or concerns.
Your room is cleaned daily by a member of our Environmental Services team. If there is a housekeeping problem in your room, please inform your nurse, or call the Environmental Services Department at extension 5359.
If you have had an injury or illness that has altered your lifestyle, the demands placed on you and your family may initially be overwhelming. Questions may arise regarding finances, medical costs, length of hospital stay, and adjustments to a disability. A member of Frye Regional’s Medical Care Management Department can help you address these questions, locate resources, and provide support as you and your family deal with new needs.
The Care Management Department is open Monday through Friday from 8 a.m. to 5 p.m. You or a family member may call with any questions or concerns by dialing extension 5907 within the hospital or 828.315.5907 from outside the hospital.
Financial Counselors are available to answer questions about your bill and help you to interpret financial policies and billing procedures at the hospital. A financial counselor may be reached at 828.315.3142 or 828.315.3091 Monday through Friday from 8 a.m. to 4:30 p.m.
Frye volunteers contribute thousands of hours of services to our hospital and play a vital role in providing you with quality care and services during your stay with us. You will recognize our adult volunteers by their special blue jackets. If you need directions or information, any volunteer will be happy to help you.
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