Contact Us

If this is a medical emergency, please call 911. 

Please note, we are not able to schedule or cancel appointments or provide medical advice, recommendations, diagnoses, treatment or process prescription refill requests through this channel. For any medical concerns, please contact your healthcare provider's office directly about your care, prescription or appointment.

For medical records, call 828.315.3115.

For billing questions, call 855.246.6883 or see our billing FAQs by clicking here.

For employment verification or questions about career opportunities, contact Human Resources at 828.315.3168.

For questions or concerns about the quality of care that you or a family member are receiving or have received at our hospital, please call the Patient Satisfaction Line in Administration at 828.315.5595.

For general questions or comments, please submit the form below. These submissions are answered between 7 AM and 5 PM Monday through Friday.

Frye Regional Medical Center
420 N Center St.
Hickory, NC 28601
Phone: 828.315.5000

Do you have a question or comment? If so, we want to hear from you and there are multiple ways of contacting us.

If you would like to contact us by telephone, please call our main hospital number, 828.315.5000, and we will direct your call.

We also invite you to use our Contact Us form here. Please note, we are not able to schedule or cancel appointments or provide medical advice, recommendations, diagnoses, treatment or process prescription refill requests through this channel. 

If you are having a medical emergency, please call 911.