Medical Records
Online Medical Records Request
Click the button above to enter your email and start the process. Once your request is complete, you will receive an email with a secure link to download your records.
Need more help?
You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 8 a.m. to 6 p.m. CT at https://healthmarkgrouphelp.zendesk.com/hc/en-us.
Your Patient Portal has the latest information regarding your medical records. Click here to learn more about Patient Portal.
You can Request Your Medical Records online, by fax or in person.
To fax your request, please complete the appropriate form below and fax to 866.538.2334.
Authorization for Release of Information
Autorizacion Para Usar y Divulgar informacion De Salud Protegida
To pick up records in person, visit the Frye Regional Medical Center Main Entrance, turn left before the registration desk, and use the phone at the desk to contact Health Information Management.
Hours of Operation:
Monday – Friday, 8:00 am – 4:30 pm.
Closed on weekends and Holidays.
Contact Information
828.315.3115, select Option 1.
We have partnered with a company called HealthMark Group to manage medical records requests.