Important Information for Patients with UnitedHealthcare Plans
Frye Regional Medical Center is committed to providing comprehensive, quality healthcare to our communities, and we believe that our patients and community members deserve access to affordable, quality care close to home.
We have been working to establish a new and fair agreement with UnitedHealthcare since last year and negotiating in good faith over the past several months to ensure our hospital and providers can continue providing high quality care and cost-effective services for UnitedHealthcare’s beneficiaries.
While we are making considerable progress, we remain far apart as UnitedHealthcare continues to be unwilling to acknowledge our rising costs and allow for reasonable increases for our services.
In order to avoid disruption for our patients and allow more time to reach an agreement, we recently extended our commercial contract 30 days.
This means our hospital and clinics will no longer be in network with UnitedHealthcare:
- Commercial plans, including UMR, starting June 1
- Medicare Advantage plans starting June 1
- Individual Exchange plans starting November 1
UnitedHealthcare Medicaid plans are not impacted and remain in network.
We are deeply concerned about the impact and disruption UnitedHealthcare’s actions will have on patients, providers and employers in our area and continue to work towards a solution that allows everyone to have easy and affordable access to the healthcare provider of their choice.
We appreciate that our patients and community members may have additional questions about this matter and have developed Frequently Asked Questions below.
If you are a UnitedHealthcare beneficiary and have additional questions about your plan or coverage, please call the number on the back of your insurance card.